Frequently asked questions
Is the battery included?
With every vest kit, yes — the 10,000mAh power bank is in the box. The parka runs on any USB power bank (not included), and the hand warmer has its battery built in.
Is U.S. shipping free?
Yes — free U.S. shipping, with tracking and no surprises at checkout.
What if it doesn't fit?
Sizes are true US sizes — order your normal size, and size up if you layer heavy. Unused items can be returned within 30 days.
How fast is tracked delivery?
Most orders land in 7–12 days, with tracking. Kit parts may arrive in separate packages a few days apart.
Is there a launch discount?
Yes — code WARM10 takes 10% off, storewide.